Cancellation & Refund Policy

At Dharmik Shop, all our backdrops and devotional coloring kits are printed on archival-grade 250 GSM paper with delicate low-opacity outlines and bundled with fresh sketch pens and reference images. Once an item is ordered and dispatched:

• All sales are considered final and binding.
• We do not accept returns or process monetary refunds for changes of mind, personal preferences, or delayed delivery due to courier contingencies.
• We do not offer cash refunds or store credits once the product has been dispatched.

We understand that you may occasionally make an accidental purchase. If you wish to cancel your order:

• You must notify us within 2 hours of placing the order by emailing our support team at contact@dharmikshop.com with your Order ID.
• If the cancellation request is approved before your parcel is printed and packaged, we will cancel the order and reverse the payment.
• Once an order is packed or dispatched with a tracking number, it can no longer be cancelled under any circumstances.

If money is deducted from your bank account or UPI app during an unsuccessful payment attempt where an order ID was not generated on our store:

• The amount is held in the banking settlement network and is automatically refunded by Razorpay back to your original payment source.
• Standard banking reversal time is usually 5 to 7 working days depending on your bank.
• If the amount is not reversed within 7 days, please contact your bank with the Razorpay payment reference number (RRN).